PERSONAL DATA

Name Emad Ahmed
Sex Male
Religion Muslim
E.MAIL />Computer skills Excellence Knowledge of Microsoft Office
(Windows, Word, Excel, Power Point, Internet).

Languages English

EDUCATION

Academic Qualifications Bachelor of Social Work



Job responsibilities
1- Training newemployees
2- set up individualized training plans to strengthen an employee's existing skills or teach new ones.
3 - Participate in the selection of new employees
4- Training of supervisors (raising the level and amount)
5-Training Asst Manager (raising the level and amount)
6 - prepare the necessary training programs for training
7 - Practical training to staff branches
8- Preparation of training plans

- Achieve sales & profit target – manage P&L required budget.
- Maintain & improve QCS standard ensuring profitability, sales growth & other agreed goals.
- Ensure that security measures & policies relating to cash stock & assets are effectively with regard to sales.
- Ensure that all management & staff are trained to the required .
- Motivation & development of staff . In line with business objectives.
- Provide training & development plans for all & ensure they are completed.
- Conduct management & staff appraisals.
- Conduct regular staff & management meetings.
- Delegate key tasks to management team to maximize their potential & identify in staff member and develop accordingly.
- Maintain store building and equipment is in a condition that ensures customer service and customer image goals are met.
- Handling customer complains.



TRAINING COURSES

- Service Supervisor Course.
- Basic Food Hygiene Course.
- HACCP.
- Food Safety & Hygiene.
- Basic Management Training Course.
- Certified Restaurant Trainer Workshop.
- Training of Trainers
- Self-development
- Leadership
- Skills coach
- Maintain employment
- How to handle the rush
- A profit and loss P & L
- Effective solutions to problems and decision-making
- the challenges of the first 60 days of the manager of the restaurant
- local store marketing
- Training courses in computer

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